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Liaoning Tax Authorities Enhance Services for Taxpayers and Fee Payers

Learn how Liaoning's tax system is improving services for businesses through education and practical measures. Foreign founders can benefit from these initiatives when operating in China.

Liaoning Tax Authorities Enhance Services for Taxpayers and Fee Payers

Since the launch of the second batch of thematic education, tax authorities across Liaoning Province have focused on solving problems and delivering practical results for taxpayers and fee payers. For foreign founders registering or operating a company in China, these developments signal ongoing efforts to improve the business environment and streamline tax compliance.

Emphasis on Learning and Application

The Liaoning Provincial Tax Bureau has prioritized learning as the foundation for effective action. By integrating theoretical study with tax work, officials aim to better serve taxpayers and fee payers. Xu Guanglie, Party Secretary and Director of the Liaoning Provincial Tax Bureau, emphasized that learning should lead to loyalty, adherence, skills, and motivation, addressing the questions of 'for whom, what, and how to work.' This approach seeks to resolve taxpayers' concerns and deliver tangible benefits.

To ensure the education reaches all levels, tax departments in Chaoyang City used various methods such as leadership-led study, joint branch study, and on-site learning at red resource sites. These activities include party lectures and themed party days, helping officials grasp the scientific system and practical requirements of Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era.

Leading by Example

Dandong City's tax bureau demonstrated how key officials can drive broader change. Party members and leading cadres took the lead in combining learning with action, planning measures to improve tax and fee service quality. Grassroots party organizations carried out activities to contribute based on their positions, visiting people to understand their needs and implementing 97 improvement measures.

In Yingkou City, the tax bureau applied the 'one enterprise, one policy' approach with clearer goals and solid measures. They proactively provided precise tax policy services to heating companies, promptly delivering tax and fee benefits. Liu Shaoyang, Party Secretary and Director of the Yingkou City Tax Bureau, stated that they do not shirk or dodge when facing taxpayers' urgent difficulties, using innovative theories to guide tax practices that benefit the people.

Deepening Research and Solving Problems

Liaoning's tax system has carried forward the 'four down to the grassroots' work style, promoting the transformation of research results into practical outcomes. Provincial leaders took the lead in deepening investigations, going through processes at the grassroots level, and solving difficulties on the front lines. They addressed over 20 key issues reported by grassroots units and taxpayers. City bureau heads visited more than 50 county-level tax bureaus, over 60 grassroots party branches, and tax service front lines, gathering opinions and solving over 140 practical problems.

In Benxi City, tax officials experienced tax and fee handling processes from a taxpayer's perspective to identify service blind spots. Qi Wei, Party Secretary and Director of Pingshan District Tax Bureau, conducted a 'process walkthrough' at Benxi Fuyao Float Glass Co., Ltd., checking whether policy推送 was accurate, tax declaration smooth, tax services convenient, and cadre style pragmatic. The company's accountant, Song Yang, welcomed the service as pragmatic and helpful.

Huludao City's tax bureau educated party members and cadres to learn deeply and act effectively. They built intelligent 'ask and handle in one' windows, improving tax payment services. Since the second batch of thematic education, these windows have handled over 50 complex issues with a 100% satisfaction rate. Han Tao, Party Secretary and Director of the Huludao City Tax Bureau, said they are using innovative theories to guide practice and contribute to high-quality tax development.

Building 'Fengqiao-style' Tax Offices

Liaoning Provincial Tax Bureau is promoting the construction of 'Fengqiao-style' tax offices in the new era, following the guidance of the State Taxation Administration. With the '15566' vision plan, they are solidifying the foundation of tax authorities' service to national governance, issuing work plans, and planning implementation roadmaps. This aims to create a strong atmosphere for establishing Fengqiao-style tax offices and bridge the last mile of service to taxpayers.

Fuxin City's tax bureau extended learning and research to the grassroots, unifying signs, images, and standards across 38 tax sub-bureaus and service halls. They set up 'New Fengqiao Windows' and 'New Fengqiao Rooms' to resolve tax disputes promptly and protect taxpayers' rights.

Implementing Tax and Fee Policies

Implementing continued, optimized, and improved tax and fee policies is a major decision of the Party Central Committee and the State Council. Liaoning's tax system adheres to a 'five-measure' strategy, deepening the 'no-application, enjoy directly' reform to ensure tax rebates, reductions, and fee cuts are implemented quickly and accurately. Since last year, the province has added over 20 billion yuan in tax reductions, fee cuts, and deferred tax payments, reducing burdens and boosting confidence for market entities.

For example, Liaoning Xinhualong Dayou Molybdenum Co., Ltd. received over 70 million yuan in VAT credit refunds, greatly alleviating funding difficulties. General Manager Zhang Shaoqiang expressed confidence in future development. Since 2023, Jinzhou City's tax bureau has focused on taxpayers' urgent needs, improving policy推送 accuracy and ensuring tax benefits are delivered.

Supporting Major Projects and Financing

The tax system is committed to high-quality service for Liaoning's comprehensive revitalization. Xu Guanglie led activities for leading cadres to enter parks and enterprises, promoting tax policies, delivering benefits, solving tax issues for major investment projects, and addressing financing difficulties through 'bank-tax interaction.' These practices were recognized as excellent cases in Liaoning Province.

Since the second batch of thematic education, the tax system has deepened the 'project steward' tax service mechanism, organizing 1,237 tax officials to provide exclusive services for nearly 400 major projects, solving over 300 practical problems and implementing tax and fee benefits exceeding 1 billion yuan. For instance, the Shenyang Zhongdonggang commercial complex project faced funding difficulties and failed to apply for deferred tax payment due to operational errors. The project steward team from Heping District Tax Bureau provided detailed guidance and follow-up services, quickly completing the deferral. Accountant Xie Lu said the 70 million yuan deferred tax greatly eased their funding pressure.

Future Directions

Going forward, Liaoning's tax system party committees will continue to shoulder responsibilities, optimize promotion mechanisms, and track the progress of thematic education. They will further integrate education with tax work, advancing tax reform and development, and testing the effectiveness through practical actions and results.

For foreign founders, these initiatives indicate a more supportive tax environment with improved services, streamlined processes, and dedicated support for businesses. Understanding these developments can help navigate tax compliance and leverage available resources.

Call to Action: Foreign founders can contact ChinaMNC on WhatsApp / WeChat at +86 153 1898 8535 for help registering and operating a company in China.

This summary is based on information published by the relevant Chinese government website and is general information, not legal or tax advice.